Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Yes!
If you think your parcel could be lost, please get in touch and we will do our best to assist you.
We offer Free Shipping for all orders
We aim to ship your order within 24-48 hours.
Yes! You will receive an order confirmation email and an email notifying you that your order has been shipped and is on the way to you.
Yes! Once your order has been shipped you will receive a tracking link.
On some occasions tracking links can take up to 24 hours to update once you have received the link.
If you are still having trouble, get in touch.
We only accept returns if your item has been unused and is in it's original packaging. If you wish to return please contact us within 10 days receiving your order.
If on the rare occasion your SpinPal arrives faulty please get in touch and we won't hesitate to resolve any issues for you.